Support

Players and families

Contact your club about sessions, absences, class places, fees or player details. Your club manages these records and can make changes.

Find your coach's email in your settings. If you cannot sign in, contact us below with your club's name so we can direct you to them.

Club staff

Write to hello@2ace.com.au.

Include your club's name, what you were trying to do and what happened. Add a screenshot if you can.

Closing your account

Close your account from your settings. You will see what will be deleted and confirm before deletion.

Coaches and admins can close their account from their account screen. Sessions, attendance and messages to families remain with the club under "Former coach". Their name, email, phone, photo and documents are deleted. The last admin must invite a replacement first.

Your data

What we hold, why, for how long, and how to have it removed is set out in our privacy notice. Your club is responsible for the data it collects about you, so a request about your own records goes to them first.